The General section of the EZDZSEND Help Center provides a complete guide for sellers to understand and manage their digital products and platform operations. This section covers all the essential tools and features a seller needs to run their business efficiently.
Within General, we discuss the following topics:
- Inventory – How to add, manage, and organize your digital products, including files, inventory settings, and delivery rules.
- Templates – Customize email delivery templates, set inventory preferences.
- Settings – Configure platform-wide preferences and manage your account with options like Personal Account Settings, Security Settings, Alerts, Organization Settings, and SMTP Settings. These allow sellers to tailor EZDZSEND to their business needs and ensure smooth, secure operations.
- Transactions – View and manage all transactions, including succeeded, pending, replacement, resend, refund, and fraud actions.
- Sales Records – Track overall sales performance and identify top-performing platforms, stores, products, or customers.
- Allow & Block – Manage whitelisted or blacklisted customers to control who can purchase your products.
- Customer Records – Access detailed information on all your customers, including purchase history, refunds, and status.
- Integration – Connect and manage supported sales platforms such as WooCommerce, Shopify, PayPal, and more.
- Billing Management – Monitor credit usage, purchase additional credits, and review billing history, including invoices and payment status.